For software, both the LASR software and the plugins, denoted with "Delivery Method: Email," the products will usually ship within 15 minutes. If it is not denoted with "Delivery Method: Email" then your products will be shipped to you with the rest of your order.

If you do not see them, please check the following:

1.) Your spam or bulk folders. 
2.) Make sure it is not hidden in "conversation veiw"  (common with Gmail, especially with multiple emails)
3.) Under some random sorting folder (i.e. "promotions" in Gmail or "clutter" in Outlook) 
4.) Make sure your order email was correct (the billing address email from your order)

You can use this tool to resend your product emails, or have them sent via text message.

The product emails are sent from support@LASRapp.com, so you can try doing a search for that. Also probably a good idea to add that email to your trusted contacts.

If you still don't see your software products, or your order email was incorrect, please contact us with a different email that your product email can be forwarded to.