No hassle, no fees. Just fast and effective support.
For software that we make,
Including the LASR software, Plugins, and Extensions, we offer FREE support for the lifetime of the products in the rare cases it is needed. Of course, our standard 30-day policy also applies to returns of these items.
You can cancel a subscription anytime. No charges, no tricks. Just log in to LASR X, open the settings menu, and tap on manage account.
For hardware that we make,
Such as the LASR Advanced Camera, we offer a one-year warranty with full replacement and FREE support for the lifetime of the products. Of course, our standard 30-day policy also applies to returns on these items.
For hardware that we retail,
Such as SIRT pistols, we offer our standard 30-day return/replacement policy. If it has been more than 30 days since the delivery of third-party items, you will want to utilize the manufacturer's warranty for repair/replacement.
To get more information on manufacturer's warranties, please click here.
These policies do not cover unsupported usage, intentional damage, gross negligence or abuse, catastrophic events (i.e., fires, flooding, car accidents), or lost/stolen items. These policies only apply to the items directly, not any other property damage, personal injury, or other secondary expenses or losses.